Duluth man was so upset about internet service, he threatened to blow cable company up

Categories: Crime
StevenSaari.jpg
Steven Saari: Not a satisfied Charter Communications customer.
We've all been there. (Ahem, Comcast, ahem.)

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Steven Saari, a 28-year-old Duluth resident, pleaded guilty yesterday to a gross misdemeanor after he threatened to blow up a Charter Communications office in Duluth last summer. The reason? He was upset about his internet service.

Last July 10, Saari was on the phone with Charter's call center. Unsatisfied about how employees were dealing with his service problems, he said, "I guess I'm going to have to deal with the Duluth office by kicking down the door and blowing it up."

Sure enough, Saari, an honorably discharged Marine Corps combat veteran who served in Iraq and Afghanistan, showed up later that day outside a Charter office in his black Jeep. Cops arrived at the scene and Saari complied with their orders to get out of his vehicle and surrender.

According to the Duluth News Tribune, Saari was charged with a felony count of making terroristic threats, but ended up pleading guilty to a lesser gross misdemeanor charge of trespassing on a public service utility. He'll likely serve three years of probation and is barred from possessing firearms.

Next time, we'd advise skipping the bomb threats and instead just threatening to cancel your service. That usually seems to work when I'm dealing with Comcast, even if I have to waste an afternoon on hold and pulling my hair out to the world's worst muzak before I get any satisfaction.

-- Follow Aaron Rupar on Twitter at @atrupar. Got a tip? Drop him a line at arupar@citypages.com.


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7 comments
gaelkf
gaelkf

Recently had an upgrade on my Comcast TV  level and found it was only available on 1 TV, this is like buying a car that only operates inn your zip code.  Must thank my city council for the lack of any competition, and extraordinary expensive substandard  service.

TC4L
TC4L

Why should our military vets have to watch lagging porn.  This is outrageous.

nobig
nobig

who hasn't wanted to do that? amiright?amiright? 

Courtney Hannon
Courtney Hannon

I know, his life was probably about to stop because his porn was lagging.

Nicholas Rupar
Nicholas Rupar

Man, I dunno, you ever have to go without internet service???? I feel this guy's pain.

Joe Strom
Joe Strom

City pages has obviously never spoken to Comcast customer support. Del Shane

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