MNsure director Todd-Malmlov resigns amid vacation controversy

Categories: Health Care
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April Todd-Malmlov
:::: UPDATE :::: Pat Kessler eviscerates MNsure, says officials lied to him

Last Thursday, news broke that MNsure Executive Director April Todd-Malmlov took a two-week trip to Costa Rica late last month while the state health care exchange website she oversees struggled with a number of problems.

RELATED: MN Jobs Coalition ad mocks MNsure director's tropical vacation [IMAGE]

During a news conference the next day, Governor Mark Dayton said that while he was "incredulous" over the state health care site's glitches, he didn't think Todd-Malmlov's trip was anything too get too worked up over. The controversy was reignited yesterday, however, by the revelation Todd-Malmlov vacationed with the state's Medicaid director, Jim Golden.

That's certainly not the type of PR MNsure wants, but you probably wouldn't think it's bad enough to cost anyone their job. Nonetheless, KSTP's Tom Hauser is reporting this evening that Todd-Malmlov is set to resign: (Update -- Todd-Malmlov's resignation has since been confirmed. Her replacement as MNsure executive director is Scott Leitz.)

-- Follow Aaron Rupar on Twitter at @atrupar. Got a tip? Drop him a line at arupar@citypages.com.

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91 comments
Jim Van Pelt
Jim Van Pelt

"This is the down time for MNSure" - that had me laughing for a full minute:)

Mick Hultengren
Mick Hultengren

Somebody always has to stick their nose in things. Ya know

Shuman Lee
Shuman Lee

Don't know the details. If I was on a distressed project approaching go-live, and I had some flexibility in my vacation, I would most likely give up the vacation. But if it was something like a family reunion celebrating my mother's 90th birthday, then, no, almost surely not. That's life in IT.

Christine Brown
Christine Brown

Tax accountants have one specific busy season and then it's dead. Not so with government programs. This IS the down time for MNSure. She worked on the creation of the system, the rollout of the website, and now it's up and running. This *IS* the time to take a vacation. I agree she should have just told everyone to suck it. She's not exactly "in charge of your MNSure." I think women get unfairly called out more for having the 'audacity' to take a vacation. No one's up the Medicaid guy's butt for taking a vacation and their jobs are pretty much the same.

Mary Moon
Mary Moon

I hear she went to Costa Rica. Beautiful place! I've been there a few times. There is no cell service there you have to buy a phone there but there is however email. And was she just supposed to give up her non-refundable tickets and her possibly non-refundable place of stay?? Would the company have refunded her for her financial loss? She probably purchased those tickets well before all that stuff happened. Everyone was told it would be a smooth transition from the beginning, until D day came of course. But ain't that how life always goes?! Again, the whole thing is ridiculous! I wouldn't be surprised if she obtains a lawyer. The company acts like it's all her fault things went a rye when there was probably nothing she could have done to prevent it. LOL

Lily Ann
Lily Ann

Someone had to approve that leave you half wits. I think the bigger question is who in your lives are you so wishing you could blame for something that is really probably your faults anyway that you are taking out on a thread on a woman you don't know is on Facebook. How very sad of you all. You don't know the details and you're ripping someone to shreds. You are what's wrong with this world. Be the fucking change.

thekluneberg
thekluneberg

While I don't think deriding this woman on a personal level is appropriate, professionally speaking she displayed an embarassing level of poor judgement, disregard for her leadership position, and a complete lack of responsiblity/ownership in launching a (perhaps THE) critical part of health care reform.  She had a job to do and the job was left in shambles while she took an ill-timed vacation.  She didn't execute when it mattered and when her leadership was most needed, she was absent.  It's not like she was doing some trivial piece of work.  The State of MN was counting on her as a leader to complete her job and she sold us out.  We deserve better.  Good riddance.

Todd Pernsteiner
Todd Pernsteiner

I'm guessing she was working on this project for at least a year if not more, with many long hours. I'm also guessing her trip was planned far in advance.

DavidFoureyes
DavidFoureyes topcommenter

"That's certainly not the type of PR MNsure wants, but you probably wouldn't think it's bad enough to cost anyone their job. "


BULLSHIT!? I think any reasonable person would absolutely expect someone to lose their job over this...You know what would happen if I went on vacation during the first phase of implementation of a project I was managing? Yeah, I'd get fired too, especially if I vacationed with A FUCKING STAKEHOLDER IN THE SAME PROJECT.


Everyone in the private sector works hard on scoping need, sending solutions to bid, working on contract and planning...but when your fucking solution is being implemented, you don't disappear.


Idiots.

Jeffrey R. McIntyre
Jeffrey R. McIntyre

36 years in the corporate world taught me (right or wrong) that when you are in a "all hands on deck" situation...the leader does not take a vacation, especially to the tropics during a Mn winter. Sure she could run things from anywhere; but not good leadership. I would have had her cancel the vacation, and make it up to her after things were running a bit more smoothly! She showed bad judgement.

MrGasso
MrGasso

One Oh Shit can wipe out a whole lot of 'atta boys! This young lady reminds me of the woman in charge of disaster control when the bridge fell down. Out screwing around! Good Riddance. I'm pissed off my tax dollars allowed someone of this ilk to even get a state job. I need 136k to do nothing!

Christine Brown
Christine Brown

she's probably been working her ass off on MNSure long before it rolled out and frankly, it seems like the perfect time to take vacation since it will probably also be busy getting things finalized before the official begin date. you can't expect someone to devote 24/7/365 to a job. i wish she had told everyone where they could go.

Matt Dosser
Matt Dosser

She shouldn't have been fucking Jim golden on the tax payers dime.

pyry
pyry

@webster I think @citypages needs to disable commenting altogether. It's not like it adds value, apart from realizing people are horrible.

Diana Green
Diana Green

Well, looks like they found someone to lynch. The Republican Party must be very proud.

Aaron Michael Scherbel
Aaron Michael Scherbel

The point still stands, if MNSure was her personal business, she would have canceled the damn vacation. The greater blame falls on MNSure for not having the situation under control before she left, or for approving her for it during this time (why not wait til after Jan 1? They knew this would be a hot button issue right now over a year ago). The truth about politics is that none of the politicians are really vested in the success/failure of gov't programs. At the end of the day, they just don't care...

Scott Quill
Scott Quill

The site doesn't work so no need for her to be there?

Linda Hallen
Linda Hallen

So many judgemental and likely uninformed people commenting. This must have been a very difficult decision for her. Who would want to be under a microscope like that!

Carole Hartman
Carole Hartman

I'm a tax accountant, and I don't take vacations during the busiest times of our season. Many americans hate what she stands for now, I couldn't see putting my self out for public media to maybe find me sunbathing on the beach, when this country is under such stress already with MNsure, what did she think the publics reaction would be? Did she even give that a thought? That's not even to look at who she was rubbing shoulders with even...very disturbing. Trust issue is YES gone with American people in this woman. She just tossed out a good job! Or instead of resigning she should of come forward with a public statement of apology, and toughed it up!....Big job takes big responsibility, and not everyone loves the boss! But...boss should be tough. If she had to take the vacation before year end or lose it..which could be we don't know, then she needs to say just that and not resign. Resigning only makes her look more quilty of something. Boo hoo...if she feels bad that the media threw her to the wolves, and she resigned over that! Another reason I don't need someone like that in charge of my MNsure!....

Jeremy Swenson
Jeremy Swenson

Its about time. A person with this poor of a track record would have been fired long ago in the private sector.

Mitch Vogel
Mitch Vogel

I would think her taking a vacation would let people work better... Really people, how many directors actually get their hands "dirty" instead of handling the politics? Well, she is handling the politics well and falling on her sword...

Brian Steidl
Brian Steidl

A real WTF moment in GOP history. Their only solution to healthcare reform is the Spaghetti Dinner fund raiser.

Adam Mikelson
Adam Mikelson

No said she couldn't take a vacation. She had a big job to do and chose to take a vacation before it was done. If someone else can and will do your job better, then chances are they'll get that opportunity.

Brian Johnston
Brian Johnston

she was probably getting banged out by mad south american dudes

Brian Johnston
Brian Johnston

who gives a fuck get someone else to fix your shitty website. jeezus

Mary Moon
Mary Moon

It's ridiculous! She earned her vacation she should be able to take it! What they don't have other qualified employees who can maintain while she's gone? Lol was she not reachable by phone or email? Lol would the problems have been taken care of it she hadn't gone on vacation verses if she had? If there was nothing she could really do, then what does it matter when she took vacation. Lol

thekluneberg
thekluneberg

And your "bigger question" goes both ways: have you been such a failure in your own life that you need to go on a thread and defend someone who has so pointedly failed the good state of MN?

I don't actually believe that.  You may be a very successful person for all I know.  But your post is a joke. 

thekluneberg
thekluneberg

Excuse me?!  We know the details.  They are as such: we depended on her to get the job done.  The job was painfully inadequate.  She let us down.  Now let's calmly move on and find someone who can accomplish the important task.

DavidFoureyes
DavidFoureyes topcommenter

Agreed, that person should be fired/offered the opportunity to leave as well. She was wrong to ask, they were wrong to approve.


Being the change starts with holding adults in charge of things responsible for their poor decisions the way those of us employed at-will are. The elimination of double standards is a positive change.

Onan
Onan

Yes, what a horrible track record:

"Ms. Todd-Malmlov served as Minnesota’s State Health Economist and was responsible for monitoring the health care market and informing state health policy related to health care access, cost, and quality. Ms. Todd-Malmlov has also served as the Director of Competitive Intelligence for UnitedHealthcare and the Vice President of Strategic Analysis and Communications for Government Affairs at UnitedHealth Group. Ms. Todd-Malmlov holds a masters degree in public health from the University of Minnesota and a bachelors degree from Beloit College. She was named one of the top business leaders to watch in 2012 by the Business Journal and the Star Tribune."

maxwallin
maxwallin

I would bet my house you've never heard of this person before this article, and now you're referring to this person as a 'bitch'. This pretty much sums up the issues with political discourse in this country right now.

mingtran
mingtran topcommenter

Those are her credentials, not her track record. Your comments are always lame.

digitalprotocol
digitalprotocol topcommenter

@_Joe_  next time, read what i am replying to before replying to me and think of something better

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