Target CEO Gregg Steinhafel apologizes for losing your credit card info
|Dried sheets of cellulose wood pulp pressed with ink.|
This week, Target is running full-page advertisements in major dailies across the country, apologizing for a massive theft of credit card information of an estimated 40 million shoppers.
SEE ALSO: Massive Target data breach affects in-store shoppers who used credit cards
Chairman, President and CEO Gregg Steinhafel wrote:
Our top priority is taking care of you and helping you feel confident about shopping at Target, and it is our responsibility to protect your information when you shop with us. We didn't live up to that responsibility, and I am truly sorry.The ad appeared in the Wall Street Journal, Washington Post, USA Today and New York Times. It also ran Monday and Tuesday in local papers in the top 50 markets, including the Strib and PiPress.
Steinhafel reminded customers that they'll have zero liability for any fraudulent charges arising from the breach and that they can take advantage of one-year free-credit monitoring program.
Otherwise, the ad provides no new information about the crime. The information already released is fuzzy. Steinhafel notes only that the electronic access point used by the thieves has been closed and the malware removed.
Molly Snyder, a company spokeswoman, declined to shed any more light on the breach, citing an ongoing investigation into a "highly sophisticated crime."
Tech blogger Brian Krebs has cited Rescator.la as one of the main black market sites selling card information pilfered from Target customers for as much as $100 a piece. Krebs reported that the breach involved nearly all of the company's 1,797 stores in the United States.
Read the full apology-ad on the next page. If your name is Gregg Steinhafel, please send check to the City Pages sales department, 401 N. 3rd St. Suite 550, Minneapolis, MN 55401, at your earliest convenience.
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