When New Year's Eve bombs: A letter to the editor

Categories: Holidays
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Photo by Sean Rogers1
New Year's Eve is often an event steeped in failure. Expectations run high, plans get too complicated, and sometimes you end up spending way more money than originally planned. While some folks have a good time sharing a six pack at a house party, or just go out for dinner and a movie, others end up searching for a parking spot, trying to order a drink, or passed out as the ball drops.

The following is a letter of one such instance of dashed hopes for a rocking New Year's Eve.  

We attended the Shanghaied New Year's Eve event last night organized by Thrifty Hipster. It was a complete and utter JOKE and scam. There were no acrobats, geishas or contortionists as promised. There were go-go dancers and a puppeteer, but it was no more than any other bar on any weekend night. It took over an hour to get a drink at any bar. One bartender walked off the job because she was so overwhelmed. We paid $75 per ticket for "all you can drink," and there were people with no wristbands getting free drinks because they didn't have a cash bar!

Further, they ran out of Captain Morgan, diet coke and beer before bar close. There was no organization. No one was running the karaoke machine. No one knew how to work the machine. One of the microphones had feedback the whole time. There was no gambling (as promised in the ticket purchase) because the venue got changed to a banquet hall at the Graves Hotel at the last minute.

There was no place to sit or any quiet space what-so-ever. There was ONE main bar area and it was totally lame. This was the worst NYE event that I have ever attended. They did have a dragon ice luge, but you had to wait an hour to get your shot out of the dragon's nose. I convinced 20 of my friends to go to this and they were all very disappointed. I have asked for a partial refund of my tickets. I have written to TH, but if they don't apologize for this HUGE screw up to a lot of people, I don't think I'll be attending one of their events again. By and large, this was the worst event of 2010.

Kristy Behling

So, what is your best or worst New Year's Eve story? Were you at the same party but had a blast? Tell us you celebrated your final hours in 2010.

MORE: Thrifty Hipster botches "Shanghaied" New Year's Eve Party


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8 comments
Waqhon1
Waqhon1

seriously!!!!KRISTY!why do you have to act so entitled? If you and your diva friends, did not like the event, then why didnt you guys walked out.....

Thatmplsguy
Thatmplsguy

This one party I went to in this loft in NE had the worst girls to guys ratio ever! and my friend "lost" the bag of blow!

Bach
Bach

My name is Bach. I'm a Minneapolis DJ and I was hired as one of the DJs for this event. I've never posted on here before and have no reason to stick my neck out unnecessarily, but from what I know and saw, Thrifty Hipster spent months planning this & days decorating OM, bringing in furniture, making custom blinds, meticulously setting up. As things were nearly complete, we were all told that OM failed to do something & that the party couldn't be had there anymore. This was on the night before NYE. The way I see it, everyone is blaming the wrong people. Thrifty Hipster's parties were getting better & better.. last year's was a blast. I probably should watch what I say because I don't know any details of what happened, but it seems OM screwed up royally. How could the owner, Vik Uppal, tell a party planned for a 1000+ with less than a day's notice that the party had to be moved? That seems pretty whack to me.

Alyssa Emert
Alyssa Emert

I have emailed numerous people on this event and everyone is blaming someone else. I as well paid 95.00 for the VIP and it was such a waste. I have requested a refund through tempo tickets as it states under their refund guidelines that this situation does qualify however they are stating they were just the distributor. Here was the response which I feel is better than a flat our No:

We're terribly sorry about your unfortunate experience at Shanghaied. The promoter, Thrifty Hipster, indeed failed to execute the event properly. Tempo Tickets had no part in the planning or execution of the event, only the distribution of the tickets. The promoter is well aware of the dis-satisfaction and we are working with him to come to a swift resolution. I will contact you shortly with a resolution once we meet with Thrifty Hipster and inform them of your request.

Regards,Nicholas McCullochDirector of Sales and Marketing

I will be writing the BBB if this is not resolved in a monetary refund as there is no other way to make this wrong right.

Jane
Jane

Kristy is correct. I paid $95 for my advance VIP ticket, and while I was happy I didn't have to wait in line to get into the bar, my elation stopped there. After the first free drink I received, each and every subsequent one meant waiting in a ridiculous 30+ minute line and wasting time while the poor inexperienced caterers (not career bartenders) struggled to serve the massive number of party-goers just trying to get their money's worth.

I plan events as part of my job. If the venue change at the last minute so vastly changed the format of the party and guests could no longer enjoy features they were promised when they bought their tickets, then the e-mail with change of venue should have clearly and honestly communicated that. What's more, that same e-mail should have offered guests a refund of their ticket price while they still had a chance to make other plans. I would have been disappointed, but would have appreciated the heads up and maintained respect for Thrifty Hipster.

I would go even further than Kristy and say that Thrifty Hipster survives based on reputation and without full refunds for severly disappointed attendees, their reputation is shot. I also convinced several friends, some from out of state, to attend this event and was embarrased at the outcome. I hope they maintain their integrity and offer refunds to all attendees.

Gadgetmerc
Gadgetmerc

The whole thing was a mess. I want a full refund due to the fact that it was all promise and no deliver. I was apart of the Solara mess of 2009. I paid for VIP this year so i wouldn't ever have to go through that mess again.

mo
mo

I totally agree. If we have a large enough petition, we can file a complain to BBB (better business bureau) and against the sites who were processing the credit card transaction.

Me and my friends payed VIP (which was a complete joke) and ended up at the Cosmos bar on the 4th floor for drinks.

Ajohnson
Ajohnson

Because she paid 95.00 like the rest of us and didn't even get a 20.00 event kind of night. Were you even at the party? If you were you must have been employed by one of the businesses hosting it.

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