Top 5: Comments that irk local restaurateurs
Consider this the appendix to this week's Dish column about how restaurateurs are reacting to the proliferation of anonymous online reviews.
I've pulled a few of the posts referenced in the article from Yelp and Citysearch and republished them here. Decide for yourself if you think they're fair.
I look at the menu, it is twice the price of my favorite restaurant , however there is a bountiful list of food listed on each item. We splurge, we take the three course meal. The waitress will substitute ice cream for the third course, since I have food problems. Now, where I come from, bread is served with every meal. So the joke of a bad meal is that you have to live on the bread. Well, at Heartland you have live on the bread, which is served first and I can't eat. Then came an appetizer the size of a quarter (I am not joking), served on a big plate. Oh that is just complimentary. The real appetizer comes next, a 3-4 inch diameter of food on a big plate, about 1/4 of what I would expect. It was good, or maybe I was just very hungry. Then the main course comes out, 4 thin slices of lamb hiding a tiny tiny amount of potatoes and carrots. I ask the waitress if I could have more potatoes and carrots, she says there would be a surcharge. I decline. It was good, or maybe I was just very hungry. Even in Europe I had more of a serving for lunch. Then desert came, four small scoops of ice cream. It was good, or maybe I was just very hungry. I think I could have gotten more food walking around the taste testers at Sam's club. My husband was there, or I would have gone begging to kitchen. "Please, just a bit more food, I am very hungry". -thegracekelly
2. Sea Salt
So DIRTY...need to clean it up!
I love the food at Sea Salt but it really needs a good hosing down. I've been there several times in the last few months and it keeps getting worse. The sidewalks are greasy and the floors inside dirty/dirt in the corners. Once even complete with a dead plant at the cash register.
Over Memorial weekend the tables and chairs were filthy, ice cream was all over the arms of my chair and cocktail sauce all over the table. I had to find someone to clean it up. All the while I see the yoga pants-ed owner as usual lounging with friends.
Not to mention they have to get rid of all the cheesy trophy's and bad framed photos strewn about with no rhyme or reason. Not that it has to be some Parasole/Phil Roberts concept, but seriously?
All the business they get you'd think they could afford to hire a good cleaning crew. Maybe they are just getting lazy or cocky but no matter how good your food is it can ruin your appetite when the atmosphere is disgusting. -Frankie G.