TextMyFood lets diners text their servers
|A TextMyFood servers' instruction screen shows customers' text messages|
Don't fret. Just send a text!
A company in Massachusetts is offering a new device called TextMyFood that allows customers to communicate to their servers through text messaging. Although the service is currently used exclusively by Boston-metro restaurants and has yet to reach Minnesota, you can fill out the form on TextMyFood's website to request the text messaging service at a restaurant of your choice.
But is this a useful tool in restaurants? Does it improve service by increasing efficiency, or worsen it by making communication less personal?
|Chg odr 2 chzbgr plz. Thx!|
In this day and age when college roommates fight via text while sitting in the same room, letting customers send text messages to their servers may be providing a welcome and necessary service for a whole generation of diners who feel more comfortable typing witty abbreviated phrases than having face-to-face communication.
Or is it breeding poor communicators one meal at a time?
It's a tough call.