First look: Teppanyaki Grill and Supreme Buffet

YUCK! Hot food cold, cold food was warm. No crab legs, just the nasty mudbug crawdads. AKA science experiments. Kids touching food and putting it back. Come on people supervise your spawns. I wouldn't go back if they paid me. Over priced and dirty, not for me.

I just ate here for the first time today and I love this place and I'm bringing some friends and famlly back with me this weekend. Food is great and there is something for everyone.

Monday, July 18: This was the worst experience I have everhad in a restaurant and I will never return. I want to make sure that theperson responsible for my experience is held accountable for her actions and Iwant everyone to know what kind of people this restaurant puts in charge.

First off, I think that the food was as good as any other Chinesebuffet but the cost was a little high. It cost about $24 for two of us for the DailyDinner buffet but we didn’t have the Daily Dinner buffet! We walked through thedoor at 3:26pm – I checked my cell phone because we wanted to do the Lunchbuffet which, according to the sign on the door, ended at 3:30pm. I asked thehostess, “The lunch buffet is still on, right?” but the hostess said that theirclock showed that it was after 3:30pm. I said, “It’s not 3:30 yet…” and showedher my watch. She said, and I am quoting here, “Oh, okay, no problem”. More onthe time and so forth later. We went up to get our food and when I returned,there was a restaurant worker walking away with a dirty, black, string-mopwhich I noticed because it was so dirty and unsanitary looking.  When I got near our table, I slipped and didthe splits. The floor was covered in a layer of greasy water, right in a majorpath. I guess I let out some sort of a sound of distress and waitress turned andasked if I was okay. The man had returned and he came to me saying, in broken English,“It’s okay, I put signs, I put signs”. I told him that the signs were good butthe floor was way too wet and that he needed to dry it right away. When I madeanother trip and came back, the water was still standing on the tiles so I wentto the mop man again and told him that he really, really needed to dry thefloor right away. He said, “See, I put machine” referring to a fan but I toldhim, “No, no, you really need to get some towels or something and wipe up thewater right away!” That’s when a woman in her early twenties named Mavina (or aname close to that) came up to us and told the man, “No, no”, shaking her head.Then she told me, in broken English, that she had taken care of it. I told herthat, no, that water was still standing on the floor and it was still veryslippery. She told me, “Sir, it’s taken care of, you go sit down”. I tried tostress to her that the standing water had to be wiped up and, looking for aword she might understand, I said, “It is like, illegal”. But she just kept up,making condescending gestures, as if brushing me away, and saying, “You go sitdown, you go sit down. I’ve taken care of it.” Losing my patience I said, “Whatpart of ‘get some towels and dry this up’ don’t you get?” She pushed me out ofthe way and walked to the front desk. The man, against her orders, came to me withan arm full of towels and said, “I will fix”, which he did. I thanked him andsat down. Our waitress came to me and, patting me on the shoulder, said “Sosorry, so sorry” over and over again and “She bad”. Then the bill came… Wherethe hostess had marked “Lunch” was crossed-out and Daily Dinner was written. So,when we went to pay, Mavina struck again. I told her that we came at 3:26pm andthat someone had crossed out Lunch and written Daily Dinner. She said, “You cameat 3:30”, but I explained what the hostess said. She said, “Our clock show youcame at 3:30”. I said that her clock was wrong and that she should check itwith her cell phone. But, it was like talking to a robot, a very rude one thatkept repeating the same thing. She even went so far as to show me the papersign on the hostess station, which now conveniently read 3:25pm, next to wherethe 3:30pm had been crossed out. She had actually gone to the point of alteringthe sign that I had seen on the way in – what, to “punish me”??? Good gawd!!! Istill can’t believe that a restaurant employee, much less a manager in charge,would treat a customer that way. I know that the adage “The customer is alwaysright” is an old one and that it can be taken to extremes by some but,really??? Telling a customer, who is complaining that he slipped on a greasy,wet floor, “You go sit down”, while making condescending gestures and doingnothing about the problem. Then arguing over the correctness of a clock and adifference of three or four minutes – and forcing a customer to pay more thanthe price that was basically agreed upon earlier. This Mavina is some piece ofwork. She obviously has some sort of a chip on her shoulder and has absolutely nocustomer service training or experience. With her aggressive attitude, I don’tbelieve that she could ever take a subordinate or service role when dealingwith customers and I would find it hard to believe that she could even take a peer-levelrole with coworkers. I think she should lose her job over this. As a matter offact, I suggest that any potential customers call and ask if Mavina still worksthere and avoid that place until she’s gone.

teppenyaki grill is number one buffet ever in U S A !!!

as a worker at the Teppanyaki buffet, i think that it is a wonderful place to go hang out with old or even new friends pluss the food is the Bomb.......lol =D

The reason they offer non-Asian food is probably due to the neighborhood it serves.At $8.99 for dinner use the $1.00 off coupon in City Pages and it brings it down to $7.99 plus tax. Not bad for a meal that includes appetizer, multiple main courses, dessert island and multiple beverages. When dinner runs more than $5 @ fast food joints this is a reasonable value for only a few dollars more.And, of course the important thing is to eat sparingly to avoid buffet hang-over and the resultant necessary siesta.I am glad they are in my neighborhood.

Hibachi Buffet 4 Lyfe!

They should just call places like this the "Teppanyaki Feeding Trough" and given customers there very own cowbell around their neck as they enter. Bleh...