Jane's Addiction fans criticize the Brick, form "The Brick MN Sucks" site

Categories: Aw Naw Hell Naw
Brick Logo.jpg
Well, that was swift. Within a few hours of the Brick's opening bash hosting Jane's Addiction in Minneapolis' Warehouse District, many dissatisfied customers have voiced their discontent. Our reviewer noted that the sound was excellent, but did have some concerns himself.

Much of this commentary is currently unfolding via the Brick's Facebook page. Sample comment: "This place blows. Horrible sight-lines. It may be bigger, but who cares if only 10% of the audience can see the damn stage."

By this morning, the blog thebrickmnsucks.wordpress.com was open for business, and the rest of the media had voiced their concerns.

The Current's Andrea Swensson:
According to the City of Minneapolis, the capacity of The Brick is officially 2,001 people. The venue is three levels, and the breakdown of the rooms' capacities are as follows: 825 on the main floor, 776 in the balcony, and 400 in the basement. Now I'm no mathmatician, but my estimation is that about 60-70% of the main floor had a decent sightline last night, while only about 10% of the upper level could see the stage and the basement had small televisions and no audio; I'd wager that less than half of the customers who paid $65 to help sell out the Jane's Addiction show caught a glimpse of Perry Farrell as he stalked the stage.
Star Tribune's Jon Bream:

Good luck if you had to use the restroom. There are five urinals and two stalls total for men (between basement and balcony restrooms). That may meet city code but it doesn't measure up to the facilities at First Avenue, Epic or the Myth nightclub.

If you want to buy a band T-shirt at the Brick, you have to snake down the crowded stairs to the basement to a small table in the corner. Merchandise was cash only

And, there was this guy:

Brick_Fail_Sandwich.jpg
In any case, it's early, and there are bound to be some kinks to work out, but judging by this outpouring of negative commentary from the public, these are not issues that can be left lingering for long.

Were you at the show, and what did you think?


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80 comments
MusicFan
MusicFan

Wow. That's a lot to read in one sitting.

First, I wasn't at the show, but I'm so sad to hear this venue has turned into Minneapolis's most-hated-venue. The previous set up for the venue was great! I was happy to hear it was purchased by a 'real' business that would bring in great (non-christian music) artists. It's unfortunate that they (the new owners) felt the need to change things about this venue that made it a terrible place to see a show.

Second, I go to appx 20-30 concerts a year all over the U.S. (no, I'm not a hipster. Yes, I do have a full-time job) and as much as I like some Mpls venues, I would never say that First Ave is 'the best rock club in the world' -- that just makes Zinovy sound small-town and small-minded, so I would take anything else said by him with a grain of salt. 

Third, I happen to think that anyone who pays to see a show and has a far-less-than-satisfactory experience due to the band, the venue, security or service staff has every right to voice their displeasure. With 2,000 people at this show and a community that tends to be pretty vocal, it's totally reasonable that you would see anti-Brick messaging popping up everywhere for a bit. Now, if only people would look at their cable bills every month and realize what a rip off Comcast is, then we could REALLY get a conversation going.

I cannot speak to the management running The Brick, but as someone who has seen a show in this venue pre-AEG, I would hope they'd find a way to return the venue to what it used to be. Speaking of which, did anyone even know this was a music venue before it re-opened as The Brick? I had said it was the best-kept secret in Mpls - the problem was the previous owner was a religious org that only booked Christian groups. I hope that it can recover from this and that the group in charge gets their act together...there are too many other venues in Mpls that artists can choose to book with.

Also, the music scene in Mpls isn't bad at all, unless you have very specific, limited taste. Trust me, this city is doing much better 'musically' than many similar sized cities in the U.S. 

If you ever want to visit a fun, cool venue with great site-lines, check out The Pageant in St Louis. THAT is a great place to see a good rock show.

heather
heather

owned by AEG - that's Phillip Anschutz, a radical right-wing fundamentalist.

that he runs night clubs at all and that people patron his establishments is too rich. 

Cjfruen
Cjfruen

My post is still avaiable on the citypages site. I am honest, polite, and non-vulgarious. Perry proved himself a true master of his trade. Saving a total loss. Also, the bartender threw a drink at the young woman, we all got wet. The sound was terrible, and Perry was master and comander of the experience and the horrible staff. Janes, pleAse come back, two nights at First avenue. CJF

Cjfruen
Cjfruen

My post was removed.

Cjfruen
Cjfruen

Worst venue in the city. Good news forthe roy wilkins auditorium & the 400bar. The sound was not excellent, it was terrible. The young woman accused of throwing her drink @ the gentleman bartender, well wrong again. He threw it @ her. I know, I was standing right next to her. We all got wet. Perry Farrell proved himself to be a true master of his trade, saving a total loss.

Heartherewhere
Heartherewhere

Basement - watch show on tv no sound $65 - that can't be correct...Sounds like hell if there was sound

Mn Votur
Mn Votur

The worse part about this place is they will make Minneapolis look like a joke if they do not improve the patron experience.  Historic renovation is great but this renovation was done cheaply without care and probably only for the fact it is located near First Avenue.  City of Minneapolis minimums are not the standard by which you design a real music venue.  Even those sketchy clubs know this.  Unless AEG has some contract stranglehold, most intelligent artists will say no to playing there.  That building may have a 2,000 capacity but in terms of live music, it is setup for something like 800 standing room.  If that is the expectation, that half the crowd won't pay attention to the music and lounge about, then you are not a first class venue.

JAfan
JAfan

My boyfriend & I drove 4 hours to see the show. We made it to the venue at 7:25, 5 minutes to when the doors would open (according to our tickets) We stood in line outside for more than 40 minutes during which a rain & windstorm arose, the severity of which caused the plastic rain ponchos the security personnel were trying to don were being shredded by the wind. Nevertheless , we were instructed to empty our pockets prior to being patted down before finally being allowed inside. So, we turned our backs to the driving rain to protect our money & cell phones in our pockets, only to be forced to expose them to the elements for the privilege of entering the Brick. Luckily, being among the first inside, we had a great view of the show, close to the front. If you doubt the veracity of the detractors of the Brick, let me just say this: I've been to shows where the band threatened to leave the stage because the crowd was out of control. Jane's Addiction threatened to leave the stage because security was out of control.

Dirtydankz
Dirtydankz

Janes addiction was good and in the right to say something since they are an established band! The venue not only was over priced but also over crowded! And thanks too security they were parking girls in front of our viewing! My fiancé and I were amazed a the response we got for telling another security personnel that his buddy parked in front of us! The drinks were over priced, the viewing sucked, and frankly personnel was just down right assholes! Mlps Police were also just rude! This experience was enough to say no more shows for us at the Brick! First impressions make or break u! I will say the brick won't ever see my money again! Final thought it's a case by case to get a refund from greedy billionaires! That's b.s. and they owe us big time for a nightmare experience!

Atarinerdking
Atarinerdking

I guess the Chrisitans didnt use INTELLIGENT DESIGN when they built the place.

TAW
TAW

I was at the show and agree that the Brick is a mess and unsafe. I had to fight my way, essentially, out of the crowd to get a cheap domestic beer in a plastic bottle. After that, there was no way to get back into to see the band at all. I gave up, went to the balcony and "enjoyed" the show the drunk partiers up there were putting on. 

Why in 2012 does a new nightclub use SD monitors from 1998 for their video? I had comps, I really feel sorry for the people that paid for the show.

Sparky
Sparky

I was at a pre-opening event at The Brick and I have to agree, the venue is intended/designed to be sold out to the max including what can only charitably be called 'obstructed' spaces.  The place needs some massive cash flow to pay for the faux-dive bar renovations and whatever police presence AEG promised the city/union they'd hire for every event.

38
38

Looks like my comment was taken down. I guess if you don't agree with the reviewer your comment is gone. Basically, coming from an old-school fan having first seen them at First Ave, Jane's Addiction was great! The Brick is horrible, terrible, should be shut down!

Jesus Christ
Jesus Christ

Thought it was funny after the show, there was a guy yelling in the street about suing AEG and The Brick for overselling their venue.  With how big this place is, but how small the exits are, I would agree. If there were an emergency situation, it would be incredibly dangerous to try and get out.

I was most impressed with the big screen tv's on the 2nd level balcony. I'm glad to see they're using Goodwill for something.

Nooganooch1
Nooganooch1

This venue did a terrible job. Why was there so many off duty cops working security? The sight lines are really as bad as they get in a venue. Bathrooms are terrible. Kicking people out immediately after the show when it is only 11:15 is just bad form.  Pretty easy to see that the venue and the people that run it don't care about the consumer, only about trying to squeeze as much money as they can from everybody there.

Niemeyerm
Niemeyerm

Doors open at 7:30, still a line at 9:30, missed the opening band because of the their bad management. They apparently over estimated capacity because there was no room to move from wall to wall. No good beer available, not a single local beer including Summit or Surly. If you’re into Bud Light you were in luck. Jane’s Addiction rocked the place but people were generally unhappy because of the long wait to get in and how overcrowded it was. Probably one of the worse concert venues in town. Would have been amazing to see them play 1st Ave. The funny thing is The Brick says in a recent article that The Brick will be where artists go once they graduate from playing 1st Ave. It should be the other way around.

WANT A REFUND!!!
WANT A REFUND!!!

Horrid place, my garage would have been more accommodating!  Fucking hate you "Brick" - should be ashamed of yourselves!  Fuckers!

Andyw27
Andyw27

Not bad for an opening night.  The sound just got better and better with each song.  The traffic flow of the crowd was bumpy, but people moods were good.  The staff was accomodating & the bar service was fast.  The show was short (especially considering Jane's & Perry's extensive catalog) so I never needed a bathroom.  I didn't even see the merch table because I didn't want to be in the basement & miss the show.  The decor of the place is cool, but it took a while to find a spot where I could see.  I'd still give it a B & I can't wait to go back.

truckload_bear
truckload_bear

Ok. I read the whole thread and still don't understand what the hell a "tastemaker" is supposed to be. Other than a rejected Mentos ad. As for "gatekeeper" unless you're talking about Zuul......

REEDBOOKSMORE
REEDBOOKSMORE

Anyone defending the Brick on this site either reps AEG or has Incubus tickets (sell these).

Jason Werner
Jason Werner

dudes i heard Better Than Ezra and Marcy's Playground are playing here.i bet you dinks like those has-beens, too.

Jason Werner
Jason Werner

y'all are turds this is clearly Howler's fault

Gregsun
Gregsun

Sounds awful. Hope they listen. Unless this is some new drinking game, stop saying "tastemakers". Use your words. Thanks.

peacefrog
peacefrog

Jane's was awesome and the brick is not.  Getting half of my money back would be pretty fair in my opinion.

Jeremy Deysach
Jeremy Deysach

I was there. It is by far the worst venue that I have ever been to. They oversold the show by like 800 people. The men's room has 3 urinals, 1 stall and 2 sinks... for the "Biggest live music club in Minneapolis". Security was rude and wandered around looking confused. There was almost a gigantic fight/rumble on the main floor. I then moved upstairs but was singularily unable to see the stage - and I am 6'2" so there should have been no sight line problems. I feel ripped off... I could hear Jane's (who sounded great when not threatening to leave), but I could have done that by buying a CD and saving $50.00. Worst venue ever. 

Hey City Pages, why don't you do us a service and find out how we can get refunds.

Nick Backus
Nick Backus

Yeah City Pages is trying to destroy The Brick. That's why the venue's first show is the featured slideshow on City Pages website's right rail.

Ssd
Ssd

Wow Minneapolis people talking shit about new bussinesses opening up providing entertainment or them!!! Wow it's kinda like why the Minneapolis music sucks and neve goes anywhere because people just hate on everything. Eventually Minneapolis will nothing because bussinesses will just move to other cities that appreciate what they bring. I mean come on people wake up! And nobody should even listen to reviews from people like Andrea swensson, she is a silver spooned shit talker that almost everyone outside the Minneapolis music thinks is a sad joke of a writer.

Chrisko7
Chrisko7

Thought the show, and band were great! Engaging and energetic were both Farrell & the band. As is the consensus of everyone I was with and talked to. Why don't you spend your time writing the real problem of the show, the venue! Can't see unless on the rail upstairs, or on main floor half way in. No bathrooms to even speak of, 5 stall & 2 pots? REALLY?? The video screens in the place looked like they were filming through coffee can cameras. You dislike the crowd, blame the shitty venue. And if it took you 18 yeers to figure out why people like Janes, than you should'nt be writing about them!

George
George

I had thought of going to this show but am SO much happier I opted for the Joy Formidable at the Fine Line instead. It was only $15 and I got to see a band that is on the way up in a comfortable venue instead of being sandwiched like a sardine for $65 to see a band that peaked in 1991. 

Shiny
Shiny

Jane's Addiction has been my favorite band for over a decade, but I couldn't pull the trigger on $65 without knowing the venue first, and I'm so happy I didn't.  Just pathetic that the owners think they deserve a do-over when they're charging that much. 

Bradleyness
Bradleyness

It was frustrating to resign myself to watch one of my favorite bands of all time at the venue on tv screens. After Perry scolded the security staff to lighten up and take down the screen by the stage upstairs, I was able to get a good view. Shot some vid here: http://www.youtube.com/watch?v...

Zinovy
Zinovy

THIS JUST IN!  Minneapolis "Tastemakers" and  "Gatekeepers" hate Howler AND new music venue, The Brick.  Twitter/Facebook piling on, groupthink, and panic ensue....and City Pages' Reed Fisher follows up again.   And now back to your regularly scheduled hipster crisis.  zzzzzzzzz

Airbornehud
Airbornehud

You lose credibilty when almost everybody that was there thinks the sound was one of the positives. It was good. The band was great, but Perry shouldn't have provoked the idiots that wanted to tear down the curtain above the stage.

Reed Fischer
Reed Fischer

It means that someone flagged it. I will try and find it in our system somewhere.

Taskmaster65
Taskmaster65

They've barely got any urinals in the entire building for a crowd of 2000 and you don't care because the show was short and you didn't have to use the restroom? I hope that PR job at AEG does well for you, you stupid piece of shit!

Mosthreesons
Mosthreesons

you were supposed to be helping me ship stuff, not writing reviews to some bunk show....

peacefrog
peacefrog

I hope the City Pages does destroy the Brick.  It's the worst venue I've ever been to in my life and I hope they either turn their shit around for the better or go out of business.

Ssdouchebag
Ssdouchebag

the only thing that carries over from this is 'sad joke of a writer'. are you in detox or something?

poplife
poplife

You're an idiot. Were you at the show? Doesn't sound like it. I was. And I said all of this stuff to my friend on our way home last night. I have a feeling most posting on here are way more qualified to have an opinion than you. Even Perry was getting pissed off at the goons controlling the crowd. No one could dance or even move. I watched one guy be escorted out for no real reason other than he was dancing a bit harder than anyone else. He never touched anyone, no was offended...it's fucking Jane's Addiction not the Jonah's Brothers. I wanted to like the Brick. I didn't. It was the best show I never saw.

38
38

I saw them both in 1990 and 1991, and they were still great last night. The venue sucks!!

zooeys
zooeys

lol hipster crisis srsly.  if a concert is ful then it will make lines for a bathroom and its hard to see unless youre in an ampitheater. duh. go to a less known band and have all the room you want =)

poplife
poplife

Were you at the show? Because if you were, then you'd actually know what the hell you were talking about.

Geargirly
Geargirly

 Do you work for AEG or The Brick??????

DudeBro
DudeBro

This is a lot different than the Howler thing. EVERYONE hates The Brick. Have you read any testimonials from people who went to the show?

Amy
Amy

Go first ave!!

Zinovy
Zinovy

nope.  just tired of the hipster groupthink in this town. It's so boring and unoriginal.  It's ruining the music community.  I hate big corporate rock clubs as much as the next guy and I think First Ave is the best rock club in the world, but I don't set out to destroy businesses and people's jobs either.  Given that 85% of all bars, restaurants/rock clubs fail within the first 2 years, the chances of the Brick succeeding were slim to begin with, but thanks to the historonics of the predatory pack, they'll be lucky to make it 6 months.  Nice job tastemakers.  You're as good at running businesses out of town as rock bands.  Take a bow.

Zinovy
Zinovy

Yes.  I understand there were some problems regarding the venue.  But the passion at which the tastemakers and their followers are trying to destroy a new business is over-the-top.  I watched this thing unfold on twitter last night.  The tastemakers had it in for this business before it even opened.  Then last night, a few complaints came out, blood was in the water, the sharks started circling, and boom we have groupthink and utter panic in the hipster community.  How about you try opening a business, handling an overflow crowd and see if you can pull it off without any problems?  Unfortunately, this business, thanks to the sharks in this community, didn't stand a chance...and probably won't have much of a chance to correct it's mistakes.  The hipster music community has really turned into a predatory pack animal.  Pretty disgusting.

Mn Voter
Mn Voter

first ave needs work too

FellowHuman
FellowHuman

Well you should read it. It's a good book.

Zinovy
Zinovy

We?  As in us group of like-minded hipsters? Are you speaking on behalf of all hip young lovers of indie rock?  That's mighty narcissistic of you.  Perhaps, not everyone that disagrees with me has read that book?   I actually got the term groupthink from my college education and research on the topic.  I'm familiar with 1984, but I haven't read it.  Your assumption was wrong, sorry. 

FellowHuman
FellowHuman

You're a 'douchester,' to use lingo you might understand. You need to stop being a 'postmaker' and just become a 'chillster' and not being a 'parrotster' because your false sense of your own 'self-worthingness' is 'delusionsalastic.' You exhibit 'repeatthink,' where you think being a 'reguritationster' of terms you think are 'de-zeitgiestifying' makes you a 'deepster.'

In other news, you suck.

Guest
Guest

"It's so boring and unoriginal." 

You clearly suck.

Zinovy
Zinovy

spoken like a true "scenester" So what's the next big show to be "scene" at?

Lily
Lily

wow. by your logic, we should sic these "tastemakers" and "gatekeepers" on Wall Street, they will shut that shit down in 6 months flat!

OCCUPY FIRST AVE

Sally
Sally

you're even more paranoid than an asshole... impressive.

really glad you no longer go out to shows or are a part of the "scene", good riddance.

David Foureyes
David Foureyes

Hipsters at a Jane's Addiction show? What next, hipsters making tastes in the parking lot of a Jimmy Buffet concert? Tastemaker hipsters complaining about their F-150s? Hipsters tastemaking the fuck out of statins?

A hipster hasn't paid $65 for a show that didn't include camping and 400 acts, uh, ever...bro.

I believe you may be my grandmother...or Kirk.

DudeBro
DudeBro

Have you ever considered the possibility that you have a personal vendetta against the tastemakers? And that you use the word hipster WAAAAAAAAAAAAAAY too much? Do you even know what a hipster is? What happened to you that you feel the need to blame other people for all of your problems?

Dryan1999
Dryan1999

Unless you were actually at the show, shut the hell up.

HurdyGurdy
HurdyGurdy

"I hate all you groupthinkers. I wonder what the groupthinkers are saying on Twitter? Hipster hipster hipster. Hipsters are trying to destroy America. You're all groupthinkers! Disagree? Let's chat more, groupthinkers! People agreeing about disliking something is like a circle of sharks devouring the limbs of a young, bright-eyed guitarist just learning 'Smoke on the Water' - you've killed music's innocence!!! . . . (Wait ten minutes then return to evil Groupthink site, repeat)

Karla
Karla

Howbout when something is so universally craptastic and unappealing that a bunch of fairly aware people all come to the exact same obvious conclusion about it?  Groupthink, or common sense winning out?  (Although as an aside, I guess it is kind of fun to think that someone, somewhere, considers me to be a hipster.  I have never been called that before ...)

bill.e.goat
bill.e.goat

You throw around the terms "taste-maker" and "hipster" but I am afraid you don't know really understand what either truly means.  Not that anyone truly does.  But I would be ok with calling you a "hipster" just for parroting the same shitty rhetoric again and again.  

Drew
Drew

Your point? I was asking why you're so hung up on a fairly obscure (no pun intended) group of people and their tastes and preferences. Is there some seedy threat to the Minneapolis cultural zeitgeist I'm unaware of? (aside from less howler shows, which I admit I'm not too broken up about)

David Brooks
David Brooks

While I find hipsters annoying as well, I know for a fact there is no organized community of "Tastemakers" and "Gatekeepers" who are conspiring to ruin "The Brick." If you would have noticed, almost all reporting on "The Brick" was originally very optimistic and positive. Most of us were hoping for another 1st ave type place since the Fineline has gone down hill. "The Brick" might still succeed, but I know I wont go there because of their crazy fees and now the poor sight lines.

Zinovy
Zinovy

Groupthink is a psychological phenomenon that can occur in groups of people (hipsters). Rather than critically evaluating information, the group members begin to form quick opinions that match the group consensus. Groupthink seems to occur most often when a respected or persuasive leader (tastemaker) is present, inspiring members to agree with his or her opinion.

Drew
Drew

Also, if that venue doesn't make it, it'll be because of the market, not because of some twitterati conspiracy. How many of those 2000+ people last night do you think are even on twitter? Or read CP? that size venue will attract acts that dropped off the hipster radar years ago

Drew
Drew

That's quite the chip on your shoulder. You'd probably have a lot more fun in this city if you weren't constantly worried and bitching about "hipster tastemakers" and their tyrannical rule.

38
38

Amen Geargirly! I was lucky enough to get on the floor before the opening band and knew that if I left I would never get back.  Although I was able to see the show, I think that everyone should have been able to see the show! I didn't go there wanting to hate this place, but I certainly left hating it. Won't be going back.

Jeff
Jeff

spot on.

Zinovy is a conspiracy theorist who believes the holocaust was fake too

Jeff
Jeff

you're a fucking idiot.

guest
guest

This was not hipster community, most people were in there late mid to late 30's.   Hipsters do not listen to Jane's Addiction.  Were you actually there?

Mr. Glum
Mr. Glum

My girlfriend was groped several times and we had to ditch out because she could hardly breathe.  Maybe when someone dies from getting trampled the owners of the brick will decide to pull the plug.  But until then, everyone will just have to sufffer with a crappily designed club that is seriously unfit to hold a musical show of any kind what-so-ever :-(

Jen Boyles
Jen Boyles

I wanted to like this place. I was excited for a new venue to take root in that area.  After attending the preview last week, all the problems that came up during its first show were easily foreshadowed.  It's true that as of right now, the only thing good about this place is the sound. The mistakes seem very obvious, esp architecturally, so one wonders why they were made in the first place. None of this means The Brick can't change or improve as time goes on, but anyone who paid $65 to see (or not see, as it were) Jane's Addiction has a right to be pissed if they didn't get their money's worth, "tastemaker" or not (and my, that word is getting old fast).  

Geargirly
Geargirly

 I went with 10 friends and none of us are tastemakers.  The venue has a lot of issues.

  "According to the City of Minneapolis, the capacity of The Brick is officially 2,001 people. The venue is three levels, and the breakdown of the rooms' capacities are as follows: 825 on the main floor, 776 in the balcony, and 400 in the basement. Now I'm no mathmatician, but my estimation is that about 60-70% of the main floor had a decent sightline last night, while only about 10% of the upper level could see the stage and the basement had small televisions and no audio;"

I am wondering who they thought wanted to pay $65 to watch the show on a small television with no audio!  The place was packed!  The sight lines were limited and the security over the top!  5 minutes after the show finished we were already being thrown out!  Thank god the band rocked it or the whole thing would have been a big old crap sandwich!  There is NO excuse for "guest" to be waiting in the rain for over an hour.  Also the sold 2000 tickets.  I suspect the only people in the basement were their because of how packed it was every where else.The staging of the "guest" for carding and scanning tickets could not have been any worse. Plus I would like to mention that many people had big issues getting their electronic tickets.  I had to call 4 times and it took 2 weeks! 

I would like to point out to Zinovy that the show was not full of hipsters but 30 - 40 year olds who have been going to shows for decades and expect to get what we paid for!  Just because you "watched something unfold on twitter" doesn't support your statements above!  In fact you are an idiot to think that twitter is a good source of information!  You were not there and have absolutely no idea what you are talking about!  As far as the overflow crowd - this didn't happen - they sold a set number of tickets.  They set the number of people attending.  This was not a surprise to them!  What is pretty disgusting is you commenting on something you nothing about and blaming a group of people that had nothing to do with the poor job The Brick did with the opening of their new club!

Karla
Karla

Bahahaa!  "Problems regarding the venue?"  Nobody could see, they left everyone outside in the rain for hours, and their facilities were far too small to handle the crowd.  Not just opening jitters ... why did they oversell so horribly?  I am assuming MONEY, the same reason there is a $13 service fee for a ticket you print on your own printer at home.  No need feeling sorry for the poor venue owners, they will survive.  They need to dig into those deep pockets and fix the obvious stuff BEFORE opening their doors for business or else the "hipster community" (i.e. people who want to both SEE and HEAR a show they paid $65 to attend) have every right to be angry.  Professionals like AEG had to have known about these problems ahead of time.

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